Feedback

Feedback and Complaints
If you have any feedback about the service you received at Chesterfield Relate, or you are not satisfied with your experience, please tell the Centre Manager; the counsellor or another member of staff.

It is possible the Centre Manager can resolve your complaint, but if you wish to take things further, Relate has a complaints procedure which the Centre Manager can give you details about. Relate welcomes feedback and if you make a complaint, we will always take it seriously as it allows us to improve the service we offer to our clients.